Breakfast buffet was great. Location across from the train/bus station was ideal. Room was very comfortable and bathroom was spacious. Every staff member I encountered was friendly, helpful, and gracious.
Janice
aprile 2024
We really enjoyed our stay at the Holiday Inn. On arrival we were greeted by John on reception - we explained that check in wasn’t until later that day but asked if we could drop our bags off. He kindly let us check in early. Then we had an issue with the door in our room, the manager Cloven went up to the room and helped and sent someone the next day to check the door over. We had some drinks at the bar and Stewart served us, who was super helpful and told us some good places to visit and things to do. Overall the staff made this hotel fantastic!
Isobel
gennaio 2025
From the minute we arrived the staff were so welcoming. It was all decorated for Easter which was a really nice sight. We were served by Francine, who was absolutely lovely. A nice little Easter bag with chocolate and a free hot chocolate voucher for the kids. We didn't realise when booking that kids under 12 eat free so it was a lovely surprise to hear. Dinner was extremely good and very tasty. We were served by BAILEY both nights. She is an absolute credit to the holiday inn, she was so welcoming, always smiling, so so friendly and extremely efficient and helpful. She would be one of the reasons we would return to stay again as she was a breath of fresh air. Buffet breakfast was very good and tasty. So many options. Kids loved the pancakes and orange juice!! The room was spacious and clean, nothing to complain about. Bed was comfortable and kids slept on a pull out sofa bed and mentioned that it was comfortable. All in all, we were extremely happy with our stay.
Emma
aprile 2025
Excellent location, super friendly staff on reception, very clean throughout the whole vicinity, delicious breakfast, and the bed and pillows are so comfy. We stayed for 2 nights for my husbands birthday and I'm so glad we chose this as our base as it's an easy walk to the centre. We had dinner and drinks at the hotel on our first evening...highly recommend the chicken nduja linguine and titanic whisky. We had the breakfast on our first day and we were both impressed with the choices and everything was cooked well.
Gemma
febbraio 2025
Staff everywhere were absolutely Brilliant so friendly, ask could they call by 1st name, that alone made me feel at home. No matter who you spoke with it was always 1st name.. i left Saturday 30th November 2024, approx 1:20pm-- just a small hiccup, Young lady didn't refund my card for £150 from when i booked in,she seemed lost. But i called back at 9pm spoke to the lovely Lizzy, she says my card will be sorted in 3-4days. I didnot use the £150 placed from card i paid myself to eat in your restaurant.. great team work from every1, you are definitely a star hotel, and i shall be booking again for January 25,, But i will add 1 more day.. thank you so much for my upgrade room.👌💕💕🥰🥰🙋♀️
Elizabeth
novembre 2024
The hotel is located almost in the centre of Belfast, a stone’s throw from all amenities and the historic area. The price was excellent, the staff was accommodating and kind, the atmosphere very festive within sheer functionality and comfort. The room was very clean and modern wherein we enjoyed everything that was laid out for us. The mini-gym on the ground floor was a bonus. The tea and coffee corner was well-supplied. Thank you!
Maris
gennaio 2025
Staff are lovely, hotel is very clean, the location is brilliant. I was quite exhausted during my stay and didn't want to leave the room for food so ordered some room service and the food was good with a few options to choose from and you could pick it up at the restaurant or have it taken to your room
Shanice
marzo 2025
Friendly polite staff, nice bedroom, lovely powerful shower and comfy seating downstairs where I had to spend a lot of time working. Good facilities for plugging devices in too.
Paula
marzo 2024
Brilliant hotel perfect location clean excellent breakfast
Stephen
maggio 2024
Location, close to transport, not far from motorway, carpark available across the road from hotel. Lots of food options in hotel, lovely friendly staff throughout the hotel. In reception, Lizzie was lovely, restaurant staff lovely and friendly too. Dinner really nice. Breakfast so good, lots of options.
Aoife
febbraio 2025